Customer can cancel their order/requested services within 5 days; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

We accept returns within 5 days of receipt, only if their delivery packaging has not been opened or the products are damaged, faulty or the wrong product.

Please notify us by email at info@igimanuka.com or contact us by WhatsApp +971542944289 and return the box in its original packaging. In such instances, we will endeavor to send you a replacement or refund the payment.

Please note we can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please contact us and we will issue a full refund.

Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with.

Shipping & Handling fees are non-refundable.